Maintenance & Support
Monthly software maintenance plan
- 30 daysfastest delivery
- 2 revisionswith Premium
- Ongoingsupport after delivery
About this service
Updates, backups, uptime monitoring and up to 5 hours of fixes every month.
Focus on your business while we look after your software. We keep it updated, backed up and monitored, and fix issues before your customers notice.
What you get
- Uptime monitoring
- Daily backups
- Security & version updates
- Bug fixes
- Monthly support hours
- Monthly report
How it works
- We review your setup and agree on the plan.
- Backups and monitoring are switched on.
- Updates, fixes and checks every month.
- Monthly report of everything we did.
Why Acnoo
Acnoo is a Dhaka-based software company trusted by thousands of businesses worldwide. Every order is handled by our in-house team, with clear communication on your order page and support after delivery.
Compare packages
- Basic$49/month
The essentials, delivered fast.
30 days 0 revisions
- Uptime monitoring
- Daily backups
- Security & version updates
- Bug fixes (not included)
- Monthly support hours (not included)
- Monthly report (not included)
- Priority support (not included)
- Standard$109/month
Our most popular choice for growing businesses.
30 days 1 revision
- Uptime monitoring
- Daily backups
- Security & version updates
- Bug fixes
- Monthly support hours
- Monthly report (not included)
- Priority support (not included)
- Premium$199/month
Everything included, with priority support.
30 days 2 revisions
- Uptime monitoring
- Daily backups
- Security & version updates
- Bug fixes
- Monthly support hours
- Monthly report
- Priority support
| Package | Basic$49/monthBasic | Standard$109/monthStandard | Premium$199/monthPremium |
|---|---|---|---|
| Uptime monitoring | |||
| Daily backups | |||
| Security & version updates | |||
| Bug fixes | |||
| Monthly support hours | |||
| Monthly report | |||
| Priority support | |||
| Delivery time | 30 days | 30 days | 30 days |
| Revisions | 0 revisions | 1 revision | 2 revisions |
How your order works
Order and pay
Pick a package and any extras. You see the price and delivery time before paying.
Send your brief
Answer 3 short questions in your account. The delivery time starts then.
We make it
Delivered in 30 days on Standard, 30 days at the fastest.
Review and revise
Up to 2 revisions, depending on the package.
Support
Message us any time after delivery.
What you get with Standard
- Uptime monitoring
- Daily backups
- Security & version updates
- Bug fixes
- Monthly support hours
What we need from you
After you order, you answer these in your account. Have them ready to get started faster.
Which software or website should we maintain?Required
Describe any current issues.Optional
Preferred contactOptional
Options: Email, WhatsApp, Support ticket
Reviews
- Rahim C.Bangladesh, 7 Oct 2026
Our site has not gone down once since we started the care plan.
- Mehedi H.Bangladesh, 18 Oct 2026
Peace of mind for our business software.
- Lucas S.Brazil, 31 Jul 2026
Monthly reports are clear and useful.
Frequently asked questions
What counts as maintenance?
Updates, backups, monitoring, bug fixes and small changes within your plan hours.
Do unused hours carry over?
Unused hours carry over for one month.
Can I cancel any time?
Yes, monthly plans can be stopped at the end of any month.
Have a question before you order?
Chat with the team that will do the work. We usually reply within minutes during working hours.


